Returns Policy
Introduction
Thank you for shopping with us, if you are not satisfied with your purchase we are here to help.
Returns Policy
Orders may be returned within 14 days of the date of delivery for refund or store credit.
When returning items please include proof of purchase.
Returns will be processed within 14 days.
Shipping Costs
Shipping costs for returns are covered by us, a pre-paid shipping label will be provided to you.
Exceptions
The following items do not qualify for returns: damaged or used products. .
The products should not be used nor damaged. They need to be sent back in their original packaging, however a different shipping box may be used. We reserve the right to deny returns/refunds, if these conditions are not met.
Contact Us
If you have any questions, please contact customer service.
Call us at:
+39 334 897 5723
Email us at:
support@cosvalgroup.com
All returns must be shipped to the following address:
Cosval S.p.A.
Attention:
Customer Service
Viale Delle Industrie 10/5
Arese, MI, 20044
IT